Job Details
- Reference241405_1639999743
- LocationEastern District
- SalaryNegotiable
- Job TypeFull Time
- Posted8 months ago
- ConsultantAlly Yeung
Responsibilities:
- Drive the definition of the Client Development Strategy to all communication channels, which includes reviewing and integrating all feedback coming from Retail, Merchandising, Trade Marketing and HQ.
- Guide and manage a highly personalized One-to-One communication program including product-based and delight activities set in order to build a strong commercial and tailored relationship with the customer.
- Responsible for the CRM data analysis champion in order to track and help to optimize marketing activities and propose initiatives to support store to improve CRM KPIs.
- Monitor and support the CRM budget and forecast process with timely and accurately and KPIs in monthly results in order to identify deviations from annual budgets and risks/opportunities.
- Lead the E-commerce strategy for Hong Kong and Macau and develop the KPIs for E-commerce channel (official website, pop-up sites and other digital touch points).
- Facilitate the new official website development and launch plan (P&L, development plan, IT, logistic and merchandising) and review the websites for conversion, unique visitor traffic and SEO purposes.
Requirements:
- Bachelor Degree in Marketing, eCommerce or related discipline
- Minimum 5 years' relevant work experience preferably with exposure in luxury brand
- Presentable, negotiable, demonstrated creativity and critical thinking skills
- Pro-active, self-motivated, organized, detail-oriented team player and multi-tasking
- Good communication and interpersonal skills
- Able to work under pressure with can-do attitude
- Strong PC skills in various MS Office applications
- Good command of both spoken and written English, Cantonese and Putonghua

Job Details
- Reference241405_1639999743
- LocationEastern District
- SalaryNegotiable
- Job TypeFull Time
- Posted8 months ago
- ConsultantAlly Yeung
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