Job Details
  • Reference247000
  • LocationHong Kong
  • SalaryNegotiable
  • Job TypeContract
  • Posted9 days ago
  • ConsultantErnest Hung

Responsibilities:

  • Participate and support digital projects and system enhancements delivery in relation to card and unsecured loan products
  • Act as a business analyst to support pre and post implementation tasks including user training to touch-points, user stories preparation, testing, production launch, timely and smooth production problem investigation, post implementation review and escalation.
  • Work closely & collaboratively with business, operation, Technology units and system vendors to ensure projects are rolled out smoothly, ensuring the end-to-end process flow with full operations support.
  • Review Functional Specifications Document (FSD) or Narratives to ensure that specifications are designed in accordance to business requirements
  • Lead and support UAT in projects or system enhancements, ensuring system behavior conforms to the solution design
  • Prepare project documentation (e.g. User Story, Test plan/case document) according to project governance
  • Support system rollout/cutover and perform live verification
  • Support production incident investigation and resolve the issue within the SLA

Requirements:

  • Degree holder or above preferably in Information Technology or Business; HD or AD graduates with certain experience and potential will also be considered
  • Preferably 2-3 years of relevant experience in business analyst/system support roles
  • Preferably with experience in Consumer Banking, Credit Card and Unsecured Loans
  • Experienced in supporting projects end-to-end and participated in different milestones within a project lifecycle such as business requirements development, test management and execution, implementation, etc.
  • Candidates with less experience will be considered for Assistant BA opening
  • Knowledge of JIRA and confluence is an advantage
  • Proficient in both Chinese and English

Interested parties please click "Apply Now" or contact Ernest Hung on +852 2833 4198 for more information.

Interested parties could also send your full resume with expected salary to ernest.hung @ chandlermacleod.com . Successful applicants will be contacted within 2 working days.