Job Details
  • Reference0001_1601282116
  • LocationHong Kong Island, Hong Kong
  • SalaryNegotiable
  • Job TypeFull Time
  • Postedabout 1 month ago
  • ConsultantZofi Cheung
  • Directly report to CEO to assist in the formulation, implementation and review of standard operation procedures;
  • To provide training and coaching to Clinic In-Charge and frontline teams to ensure the delivery of standardized workflow with quality customer service and clinical care;
  • Revamp existing policies and procedures to ensure they are compliant with relevant health authorities;
  • To drive continuous improvement to optimize operational efficiency;
  • Monitor workload among clinics and allocate appropriate manpower to ensure consistent and efficient services;
  • Liaise with cross-functional departments and external vendors independently;
  • To communicate with team members to implement sales plans;
  • Manage procurement, distribute consumables and medical supplies among clinics;
  • Perform operational audit processes to ensure clinic compliance;
  • To participate in clinic profit and loss analysis, provide the necessary support to management for making improvements as necessary; and
  • To create sales strategies
  • To handle any ad hoc assignments and special projects as assigned by management.


  • Bachelor's degree or above of all disciplines. Training received from Pharmacy, Nursing or healthcare-related disciplines will be a definite advantage;
  • 5+ years relevant experience in clinic operations and administrative experiences in managing multiple clinics/centres with minimum of 3 years' relevant experience in supervising clinic in-charge/supervisors;
  • Experience and knowledge in the medical or healthcare industry is a MUST, familiar with PHF Ordinance will be a definite advantage;
  • Excellent people management with strong interpersonal, coaching, supervisory and problem-solving skills;
  • Pleasant, well-organized, customer-oriented, self-motivated and hardworking with a strong sense of responsibility;
  • Good command of written and spoken English and Chinese (Cantonese & Mandarin);

Interested parties please click Apply Now or contact Zofi Cheung on +852 2833 4192 for more information.