Job Details
  • Reference242585_1642053526
  • LocationHong Kong
  • SalaryNegotiable
  • Job TypeFull Time
  • Posted5 days ago
  • ConsultantAdel Leung
  • Consultant emailEmail Adel

Job Duties:

  • Assist APAC Training Manager to deploy corporate training activities
  • Implement and localize training Initiatives from headquarter for program delivery
  • Select, brief and monitor external providers/facilitators when necessary
  • Ensure induction sessions for all new hires (retail and office) within appropriate formats
  • Delivery of focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics)
  • Manage training logistics process (classroom settings, venue rental and its logistic, electronic equipments, training material interpretation & preparation)
  • Promote and follow-up on digital training platform and relevant initiatives
  • Develop follow-up tools for the participants and on-the-job check
  • Coach retail team in delivering constructive training feedback and implementations
  • Conduct regular store visit and attachment for preparing quick-fix workshop
  • Monitor the usage of training and information material
  • Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.)

TRAINING NEEDS ANALYSIS

  • Work with APAC Training Manager and local HR Managers to understand and identify the training needs from retail team
  • Complete the annual training schedule on a monthly basis according to field visits and in depth observation and discussions with the teams

Requirements:

  • 3 to 5 years training experience preferably in the retail industry or consultancy company with exposure in facilitation and content development
  • Open minded, inspiring, adaptable, energetic and passionate
  • Strong communication and coordination skills
  • Excellent time and task management skills
  • Able to work independently
  • Fluent in English and Mandarin
  • Proficient in MS Office functionalities & e-learning platform
  • Traveling is required