Job Details
- Reference242585_1642053526
- LocationHong Kong
- SalaryNegotiable
- Job TypeFull Time
- Posted7 months ago
- ConsultantAdel Leung
- Consultant emailEmail Adel
Job Duties:
- Assist APAC Training Manager to deploy corporate training activities
- Implement and localize training Initiatives from headquarter for program delivery
- Select, brief and monitor external providers/facilitators when necessary
- Ensure induction sessions for all new hires (retail and office) within appropriate formats
- Delivery of focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics)
- Manage training logistics process (classroom settings, venue rental and its logistic, electronic equipments, training material interpretation & preparation)
- Promote and follow-up on digital training platform and relevant initiatives
- Develop follow-up tools for the participants and on-the-job check
- Coach retail team in delivering constructive training feedback and implementations
- Conduct regular store visit and attachment for preparing quick-fix workshop
- Monitor the usage of training and information material
- Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.)
TRAINING NEEDS ANALYSIS
- Work with APAC Training Manager and local HR Managers to understand and identify the training needs from retail team
- Complete the annual training schedule on a monthly basis according to field visits and in depth observation and discussions with the teams
Requirements:
- 3 to 5 years training experience preferably in the retail industry or consultancy company with exposure in facilitation and content development
- Open minded, inspiring, adaptable, energetic and passionate
- Strong communication and coordination skills
- Excellent time and task management skills
- Able to work independently
- Fluent in English and Mandarin
- Proficient in MS Office functionalities & e-learning platform
- Traveling is required

Job Details
- Reference242585_1642053526
- LocationHong Kong
- SalaryNegotiable
- Job TypeFull Time
- Posted7 months ago
- ConsultantAdel Leung
- Consultant emailEmail Adel
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