Job Details
  • Reference246570
  • LocationHong Kong
  • SalaryNegotiable
  • Job TypeFull Time
  • Postedabout 1 month ago
  • ConsultantAnna Leung

Job Responsibilities:

  • Responsible for the provision of excellent trade services to customers through efficient execution of transactions, including but not limited to checking and handling of L/C, remittance, export and import documentations
  • Provide professional advice to and resolve discrepancies in documents/application with customers and related parties
  • Work with RM or Trade RM to provide tailor-made trade solution to potential customers
  • Maintain cordial relationship with customers and identify potential financial needs
  • Assist in monitoring day-to-day trade processing quality, managing transactions workflow, handling customer enquiries and assisting team members to meet service pledge
  • Execute all operational and control guidelines/procedures with full compliance
  • Act as mentor to educate and train up junior staff within the team

Job Requirements:

  • Associate Degree / Higher Diploma or above, holder of CDCS is an added advantage
  • Minimum 3 years' bills operation experience, preferably in bills checker's role
  • Good knowledge of Trade and/or Receivables Finance
  • Good communication and analytical skills, with self-motivation and ability to work under pressure
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes