Location: Central
Working hour: Mon - Fri, 0900 - 1800
6 months contract, renewable
Role Summary
This role supports the delivery of high-quality, compliant trust and fiduciary services within the GPB business, with a strong focus on client payments and operational efficiency.
Key Responsibilities
- Execute accurate and timely processing of trust-related client and trustee payments, by maintaining high service quality through efficient productivity handling of daily operations and ad-hoc reporting tasks.
- Collaborate effectively with internal teams and external stakeholders to uphold service standards and delivery by displaying confidence to work independently, as well as strong resilience to working under pressure.
- Assist in delivering compliant trust/estate administration alongside Trust Relationship Managers (TRMs).
- Support the Team Head in implementing operational strategies and achieving business goals, whilst actively practicing speak up culture in seeking improvements in ways of working.
- Contribute to continuous process efficiency & improvement through a transformational mindset.
- Contribute to a strong compliance culture in line with Group policies and regularity expectations.
Experience & Qualifications
- University degree in Accounting, Finance, Business Administration, or a related field.
- Solid knowledge of payments, banking operations, and back-office processes.
- Proficient in Microsoft Office, particularly Excel, Word and PowerPoint.
- Highly organized, able to multitask, work under pressure and meet tight deadlines.
- Demonstrated ability to work both independently and collaboratively in a team environment.
