1. Core Operations & Trade Processing
- Trade Settlement: Handle the daily transfer of cash and securities (stocks, fixed income, etc.) for both electronic and physical shares.
- Corporate Actions: Process events that affect shareholders, such as dividend payouts, stock splits, mergers, and bonus issues.
- Account & Data Management: Open and maintain client custody accounts, and update essential master data in the system.
- Billing & Statements: Calculate and collect monthly client fees, and arrange the distribution of holding statements.
- Query Resolution: Act as the second line of support to handle complex client inquiries escalated by front-line staff.
- Compliance & Audit: Follow all regulatory rules (e.g., HKMA, SFC, MAS) and internal guidelines to prevent financial or operational errors.
- Escalation: Identify and report any unusual, suspicious, or delayed transactions to management immediately.
- System Testing (UAT): Review business requirements for new software or system upgrades, create test scenarios, and run tests to ensure systems work perfectly before going live.
- Process Improvement: Assist in updating operational manuals, setting up new clients, and participating in business continuity (disaster recovery) planning.
Requirements
- Education: Bachelor’s degree in Business, Finance, Economics, or a related field.
- Experience: 1–2 years of experience in securities or custody operations is preferred. Fresh graduates with strong potential and a sharp mind are highly welcome.
- Languages: Good command of written and spoken English and Chinese.
- Technical Skills: Proficient in MS Office (Word, Excel).
- Attributes: Highly accurate, detail-oriented, strong problem-solving skills, and a great team player.
