- Translate business requirements and user needs into intuitive and visually appealing user interfaces for digital products across the Desktop e-Banking platform, Mobile App, Online Application Platform, and WeChat Mini Program.
- Produce wireframes and UX/UI flow maps that illustrate end-to-end customer journeys, covering both happy flows and unhappy/exception scenarios.
- Present UX/UI designs, articulate design rationale, and facilitate stakeholder discussions to drive alignment and decisions.
- Deliver pixel-perfect design specifications for IT development following design approval.
- Maintain design consistency and ensure the UX/UI design outcomes meet accessibility standards and brand guidelines
- Design launch-support materials, including: Public website product page designs/updates, user guide preparation, App Store image update
- Conduct market research to keep abreast of emerging UX/UI trends in order to validate and propose enhancement for existing digital products
- Conduct market research to stay current on UX/UI trends and recommend enhancements to existing digital products.
- Facilitate UX workshops to define business requirements and develop initial customer journeys.
Job Requirements
- At least 4+ years’ experience in UI/UX design, especially on digital platforms e.g. Mobile App, e-Banking, Online Application Platform
- Banking or financial services experience preferred
- Detail-oriented and self-motivated, with excellent time management and organisational skills
- Able to work independently to own and deliver design work end-to-end, while also being a proactive and collaborative team player.
- Proficient in Sketch and Figma; Adobe InDesign, Illustrator, and Photoshop
- Strong graphic design capability, including creating high-quality visuals and simple illustrations to support digital journeys, content, and communications
- Solid knowledge of accessibility standards
- Experience contributing to or building a design system, including creating reusable components/patterns and documenting usage guidelines
