- Handle the end-to-end onboarding of new customer personal accounts, collecting all relevant information and manage the customer onboarding experience.
- Conduct outbound call to follow up with customer on account opening document and/or perform customer due diligence
- Review relevant information, KYC (Know Your Client) documentation and perform customer due diligence (CDD) for new customer accounts.
- Review the source of fund/wealth of each customer against with the corroboration
- Able to research on industry/business financial benchmark to support customer’s background /net worth
- Liaise with internal operation teams to ensure a smooth onboarding experience.
- Adhere to bank’s policies, standards, operations guidelines/ procedures, security and internal control measures and maintain high level of professional integrity.
- Comply with the compliance and regulatory requirements and code of conduct.
Job Requirements
- University Graduate, preferably in Finance
- At least 1+ years of KYC, onboarding and/or account opening work experience preferably from banking/FI
- Fluency in English and Chinese (written and spoken)
- Good business writing, analytical, and communication skills
- Knowledge of regulatory frameworks related to AML and sanctions
- Strong sense of risk awareness, knowledge of business environment and industry developments within the Asia Pacific region.
