Location: Tai Kok Tsui
Work hours: Mon - Fri, 0900 - 1800
1 year renewable contract
Key responsibilities: -
- Transaction Verification
- Review and process payment and securities transfer orders
- Reject transactions for corrections where required
- Support daily processes, control checks, and ad-hoc requests
- Error Resolution
- Identify discrepancies, operational errors, and policies breach
- Provide clear guidance and practical solutions to Front Line in line with procedures and policies
- Stakeholder Communication
- Liaise with internal clients and downstream operations
- Engage stakeholders to gather requirements, running training and complete post reviews
- Review business initiatives to identify gaps and manage feasibility
- Risk Control
- Verify clients’ transfer documents to ensure adherence to internal controls and regulatory guidelines.
- Process Improvement
- Participate in user testing, process evaluation, documentation (including process flows, procedures, progress updates, and project materials).
- Recommend and help deliver improvements (process, system, and risk changes)
- Drive workflow enhancements, automation, and risk-reduction strategies
- Reporting
- To prepare MI, regulatory reports, and ad-hoc reporting as needed
- Experience in a checking/authorization role (payment or securities transfer preferred)
- Solid understanding of banking products, operation processes, and risks and controls fundamentals
- Bachelor’s degree (or equivalent)
- Proficiency in English and Chinese, both written and spoken
- Knowledge of Microsoft office skills is a plus
