By acknowledging the value of every person in our community, we enhance their value exponentially.

Treating others with respect is fundamental to our commitment to creating an inclusive workplace. Respect is imperative to team work, to collective intelligence and to success. Differing opinions, perspectives and experience mean that we make stronger and better-informed daily decisions.

Respect also means considering the impact of our behaviour on others. It means being transparent about the reasons for decisions and giving honest feedback to our teams. Respect may be as simple as making someone a cup of tea, or as bold as promoting and applauding the achievements of others.


Stepping up and owning it means making a promise to ourselves to honour our commitments, drive outcomes and pursue continuous improvement.

We spend a large part of our lives working towards a company purpose. Ultimately, that goal needs to align with our own beliefs and fuel our personal sense of achievement. Stepping up is about self-belief, putting ones best foot forward and striving to deliver to the highest standards.

‘Owning it’ is that important mindset whereby we take responsibility for our choices, actions and how they impact others. We hold ourselves accountable and are clear and direct about the accountability of others.


Doing the right thing is to uphold our principles with trust and integrity. Across our diverse group of businesses, we each need to know where we stand.

Company rules and ethics are in place to provide framework to what is considered ‘right’. However, each situation, challenge or choice requires an individual to self-asses what the ‘right’ thing is.

Doing the right thing can be hard. It is not often the easy thing, usually not the quickest thing and sometimes not the polite thing. However, staying true to one’s own values and upholding the integrity of the community is something we absolutely expect of our people.


We believe the best outcomes come to fruition when we work with passion. Every step of our day to day work is led by an optimistic and positive outlook which helps us give our best, even in the small moments which we know contribute to the bigger picture. We not only work passionately for ourselves and each other but also for our customers. It’s important to us at Chandler Macleod to provide quality customer service and to resolve any queries or feedback with an enthusiastic attitude.

Every action has a reaction; when we look at the world through this lens, we know that acting with positive energy and enthusiasm means we can not only drive successful interactions and outcomes but achieve with conviction.


At Chandler Macleod, we strive to do better continuously. We work hard, but more importantly, we work smart which enables us to create a better, simpler, easier future. We will consistently seek ways to be more productive and we avoid automatically saying ‘no’ to queries we’re unsure of. Where there’s a will there’s a way, and our way is forward with the right tools and people.

By working smart, we are able to gather specific industry knowledge and market trends that ensure we can share valuable information to change the game.


We recognise potential and the importance of providing an opportunity to unleash it.

We understand that to create an environment where people love coming to work, our teams need to be connected to the company purpose on a deeper level. We empower our people to make independent decisions, to drive change and to take ownership.

Empowering people calls for individuals to look beyond their own work and recognise potential in others. We show confidence in our colleagues and provide opportunities to support success wherever possible.