Talent Solutions

Recruitment Process
Outsourcing (RPO)

Our RPO solutions can be tailored to take care of the entire recruitment lifecycle.

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Recruitment Process Outsourcing (RPO) Solutions

Recruitment Process Outsourcing (RPO) solutions can take care of the entire recruitment lifecycle for an organisation or within a specific division, department, or discipline. xPO Talent Solutions provides fully customised RPO solutions to enhance internal recruitment processes, including end-to-end Enterprise and Project solutions, Selective RPO solutions, short-term turn-key, rapid deployment solutions, and 'Recruiter-on-demand' models.


Companies face increasingly complex challenges to compete in the war for talent, including aligning to the organisation's goals and strategic imperatives, vision, values, and mission. Maintaining and enhancing customer brand and its employee value propositions can be done through every aspect of service provision, from applicant attraction to employment contract management. There are dozens of opportunities to maintain and enhance customer brand, along with an equal number of risks to be avoided, managed, and mitigated through process design.


Traditional motivators for RPO include cost efficiencies, time to hire, candidate quality improvement, talent pipeline creation, reduced turnover, candidate experience, introduction of new technology, visibility and reporting, scalability, process improvement, and gaining specific expertise.


Emerging and future RPO expectations include employer brand development, EVP development, digital marketing, SEO, and SEM, segmented talent communities, diversity, equity and inclusion, talent advisory, psychometric assessment, AI and automation, response times, candidate user experience excellence, reputational protection, satisfaction surveys, increase in program maturity speed, better insights/analytics, innovation, and continuous improvement.


xPO Talent Solutions offers Project RPO, a solution for specific projects that need end-to-end recruitment solutions. Selective RPO is ideal for outsourcing the recruitment of lower-level, high-volume roles, while maintaining control over other levels of recruitment. Recruiter on demand (RoD) allows companies to add recruitment capabilities in real time without the need for process change or technology implementation.


RPO Solution Design & Technology


Project RPO


Project RPO is an effective solution if you want your internal recruitment capabilities to look after day-to-day hiring, but need the help and benefits of an end-to-end solution for a specific project in scope.


Our experienced team can help you with:

  •  Addressing short-term hiring
  •  Comparing Advantage xPO Talent Solutions performance against internal teams
  •  Understanding how process transformation can affect outcomes 


Selective RPO


A selective RPO solution is ideal if you want to outsource the recruitment of lower-level, high-volume roles, but retain control of other levels of recruitment.


Our experienced team can help you with:

  •  Management of recruitment campaigns
  •  Recruitment expertise for specific grades of workers
  •  Managing specific roles to free up internal recruiters
  •  Innovative solutions for new markets and geographies 


Recruiter on demand (RoD)


A RoD solution allows you to add recruitment capabilities in real time, without the need for process change or technology implementation.


Chandler Macleod xPO Talent Solutions offers:


  •  Instant access to recruitment resources
  •  Flexibility of on-site or virtual resources
  •  Complete scalability to meet your talent needs
  •  No lengthy contracts
  •  Significant cost advantages over third-party agencies
  •  Highly experienced specialists backed by extensive experience and robust methodology 

Chandler Macleod xPO Talent Solutions specialise in the delivery of Managed Service Provision (MSP), Recruitment Process Outsourcing (RPO), Graduate Recruitment and Project Recruitment. We design our programs holistically to meet our client's immediate needs, whilst seeking to ensure they excel in this new age of talent acquisition. 

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From the blog

How outsourcing your hiring process can save you time and money
By Rhiannon Williams 22 Aug, 2023
If you’ve been looking for ways to make the hiring process easier for your business due to finding yourself overwhelmed with the administrative and operational processes associated with hiring and onboarding new employees, outsourcing your recruitment and talent acquisition activities is a great way to streamline your tasks, and save your business both time and money. Here are the ways working with a recruitment agency may benefit your organisation. The benefits of outsourcing recruitment processes In the fast-paced business world of today, businesses are constantly looking for ways to streamline their operations and improve their efficiency. One area where outsourcing operations has become increasingly popular is recruitment processes and talent acquisition. By entrusting this responsibility to a recruitment agency, businesses can benefit from reduced costs, improved quality in talent, and more time to focus on their core business activities and objectives. Outsourcing to a recruitment agency also allows companies to access a larger talent pool due to recruiters being able to leverage their expertise and networks to find the best candidate for the role. Outsourcing recruitment processes and talent acquisition is a smart investment for businesses looking to save time, money, and resources while still being able to attract top talent. How to find the right recruitment agency for your business Finding the right recruitment agency to partner with can be a daunting task. With so many agencies to choose from, it is important to select one that is experienced and reliable. A good recruitment agency will have a clear understanding of your business needs and objectives, and the type of candidate you are trying to attract. The right agency for your business will take the time to get to know you and your company culture and will align with your business values and ethos, which will ultimately allow them to present you with top-quality candidates that go above and beyond your expectations. Don’t be hesitant to ask for case studies and references as this will give you more insight into their success rate and the quality and breadth of services they offer. By partnering with the right recruitment agency for your business, you can trust that you’ll find the best candidate for your business needs, without the stress of taking the process on yourself. Maintaining a relationship with a recruitment agency Continuous monitoring and assessment of the performance of the recruitment agency is pivotal to ensure that the partnership is providing the anticipated results. Evaluating the relationship should be an ongoing effort involving not just reviewing the immediate outcomes such as the quality of candidates, timeliness, and cost-savings for the business, but also looking at the long-term indicators such as employee retention rates and the satisfaction of the hiring manager. Essentially, looking at these metrics will offer insights into whether the recruitment agency has a good understanding of your company’s needs, culture, and expectations. Over time, any patterns or trends that emerge through monitoring these metrics can help you refine your recruitment strategy and provide a more productive relationship with your recruitment agency. Re-evaluating your partnership with a recruitment agency If the recruitment agency your business is working with no longer aligns with your business objectives or simply fails to deliver satisfactory results, it might be time to re-evaluate the business relationship. Before deciding to stop using a recruitment agency, or to change agencies, ensure you communicate your concerns and expectations with your account managers. If performance doesn’t improve, consider looking elsewhere- one ill-fitting relationship with an agency doesn’t mean there isn’t a better fit elsewhere. Look for agencies with a proven track record in your industry, ask about their company culture and values to ensure they align with your own, and get a clear understanding of their candidate screening process to see how they differ from others. Remember, changing agencies can be a significant step towards business objectives, so take the time to make sure that your next choice will be a more effective and beneficial partnership. Looking beyond the hiring processes of a recruitment agency Taking into account the additional services provided by a recruitment agency and its affiliated brands has the potential to add value to your hiring process. For instance, a company may have sister brands specialising in in different areas than what you were initially looking for such as executive staffing, temporary staffing, or different specialist industries, which can greatly broaden your options in the hiring process. Furthermore, some agencies may offer additional services such as onboarding support, HR culturing (not sure what this one is), managed services, business consulting, or technological services that can assist in enhancing your overall recruitment strategy and employee experience. Looking at the full scope of a recruitment agency’s services and the strength of their affiliations can be a significant aspect to consider when choosing a recruitment agency to partner with. There are many benefits to outsourcing your company’s recruitment processes through the right recruitment agency. By considering your business’ needs and establishing a strong relationship with a recruitment agency, your business can benefit from access to a sizeable talent pool and network, and an increased speed for filling open positions. Taking the time to find the right fit for your business, as well as evaluating all of the offerings of the recruitment agency, and their affiliates, and monitoring the progress can ensure not only great results for your hiring strategy, but also benefit your business by saving you time and money. Why choose Chandler Macleod? With our history as Australia’s first business psychology firm, the ability to assess your candidate and employee potential is at the heart of what we do, and we treasure the value this can add to your business over the longer term. By understanding your needs and the requirements of the role, our consultants use our BestFit Assessment tools to provide you with confidence in your hiring by delving deeper into the candidate's psyche. Beyond the recruiting stage, Chandler Macleod Consulting delves into understanding your employees’ lived experiences. By teaming up with our human and organisational behaviour experts you can help your employees and business achieve their full potential. Chandler Macleod is part of RGF Staffing APEJ, an ecosystem of brands that work together to create opportunities for life, using digital tools and solutions for insights and processes, putting the individual at the core. Find out more about what RGF Staffing APEJ can offer your business.
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New Employment Trends:
March 2023

Whilst economic growth is forecast to slow later this year with rising interest rates, and inflation in Australia is expected to have peaked, the labour market continues to be very tight.

Read the report now
Employment Trends March 2023
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