Recruitment Specialties

Outsourced Customer

Service Centres & Help Desk

Discover our reliable and scalable outsourced customer service solutions with a human touch.

Contact us today ❯

Outsourced Customer Service Centres and Help Desk Solutions

In the fast-paced world of technology, customer service with a human touch has become a rare luxury. For the past 20 years, we have been offering people-centric outsourced customer service centers and help desk solutions that deliver exceptional customer service with a "high human touch element."


Our Services


We offer proven, scalable, and reliable customer service solutions that are tailored to meet the unique needs of our clients. Our expert staff professionally manage help desk support calls and inquiries with a strong human element. We handle phone, email, and web-based inquiries efficiently, enhancing the caller's experience, and optimizing response times.


Benefits of Our Services


Partnering with us can help reduce the time and demand on your technical specialists, ensuring your customers are greeted by real people with expertise, empathy, efficiency, skills, initiative, and discipline. Our solutions improve problem-solving and overall customer satisfaction, making service excellence with a high human touch a reality.


Our Experience


Our experience includes managing a wide range of services, including Dial Before You Dig hotlines, Road Safety Auditors register, Training Academy Help Desk, Aboriginal funeral transport service, and more. We are versatile and ready to underpin your specific service with exceptional customer service.


Contact Us


To learn more about our outsourced customer service centers and help desk solutions, contact us today at 1300 361 787 or email us at ms@chandlermacleod.com. Alternatively, fill out the contact form below, and we'll get in touch with you soon.

Chandler Macleod consultants have varying backgrounds across multiple industries which means they are able to provide diverse solutions, which are commercially viable and provide solid, practical solutions.

Catherine Hawkins

Senior HR Business Partner, Southern Cross Care

Our managed training service is a vendor neutral managed concierge service that takes care of all your training administration and logistics. We provide support to your current LMS and provide peace of mind that your compliance training requirements and records are up to date.

Contact form [For Employers - Outsourced Customer Service Centres & Help Desk]

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